We arrived not feeling well and needed hot bath and room service so we could rest and recover. When our room did not have adequate hot water Mr Wang gave us a free room upgrade and Mr Max Li waived our first night's room service. Not only that but Mr Wang periodically checked in on us and gave us personal attention. Staying at IHG in Xishuangbanna ended up being the perfect place to recover quickly in peaceful gorgeous tropical tranquility. We are very grateful!
Sheelah
december 2022
Very beautiful hotel with excellent facilities! A great romantic place to stay for a couple and also perfect for families with kids. The rooms were very comfortable and well decorated and pool and gym were excellent. And the staff were the most gracious and helpful.
Daniel
januari 2024
The room was absolutely gorgeous! The resort is big and beautiful. It's a peaceful place and you feel like you're in the middle of the jungle. Love the decor. The staff were very kind and accommodating, a special shout out to Joy.
Meghan
juli 2022
This hotel is the last stop of my whole trip. The whole hotel has a strong intercontinental style, beautiful environment, comfortable mattresses, and warm service, especially Joy Wang in the front room of the hotel, which makes our trip full of laughter.
William
mars 2023
The Intercontinental Hotel Xishuangbanna has brought us a wonderful journey, with interesting front hall JOY, delicious meals, and beautiful memories!
Karlie
mars 2023
Nice grounds, enjoyed the breakfast, room was spacious and well appointed. Staff were excellent. It’s a big property but it didn’t feel overcrowded
Sarah
april 2021
very friendly
Katharina
januari 2023
Happy without any wishes
Laura
april 2023
breakfast and the balcony
Dr
januari 2023
It is a very beautiful hotel. The room was large, luxurious and stylish I was treated so kindly and made to feel very special from the attention received. The staff is more than happy to serve you, especially Ms. Elina Wang with great passion and considerate arrangements.
Zeliang
november 2020